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FAQs

Frequently asked questions:

  1. Where is my order? - If you have not received an order conformation, please contact us at info@enrois.co.uk.
  2. Where are the products made? - All our products are made with the highest experienced workmanship in the UK, Italy and Istanbul.
  3. Shipping? - We ship worldwide with DHL Express, all our shipping takes maximum 4 working days to reach worldwide.
  4. What payment methods do you accept? - We accept major debit and credit cards. 
  5. My order has been cancelled? - If your order has been cancelled, you will receive an email stating the reason for the cancellation.
  6. Clearpay? - Please click the link to find out more about Clearpay https://www.clearpay.co.uk/en-GB/how-it-work
  7. Klarna? - https://www.klarna.com/uk/customer-service/what-is-pay-in-3-instalments-and-how-does-it-work/

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